Frequently Asked Questions

1) Q.  Do Front Porch Candles & Tarts need to Cure?

A. No, we test all of our staple scents after approx. 8 hours. Some customers do prefer to cure their tarts 1-2 weeks.

2) Q. How long does one wax melt last?

A.  If you search on google- "how long does one wax melt last"  the average is 6-12 hours.  At Front Porch Candles, one wax melt can last anywhere from 8 hours to 4 days depending on the warmer, how strong you like your melts, how long you melt them at a time, etc.  If you are looking for a longer lasting item, our candles are a great option.

3) Q.  What type of Tart Wax Warmer do you suggest?

A. We recommend an electric hot plate tart warmer for larger more open areas and a light bulb electric warmer for smaller rooms such as bedrooms.  Also be sure your warmer is not near a cold air return in your house, this can decrease your scent throw.

4) Q. Do I have to worry about ordering in the Summer Months?

A. Wax Melts:  In the summer months we put Avoid Heat Warnings on the packages.  If you live in hotter states such as Florida, Arizona, or Texas, our clamshell wax melts, warming oils, and soy candles are great choices to avoid any issues.  We also have an option to add an ice pack with your order- visit this page to order https://frontporchcandleco.com/collections/ice-pack-for-shipping

5) Q. Where are you located?

A.  We are located in Minster, Ohio.  All of our items are handpoured with love and in small batches to insure freshness!

6) Q.  When will my order ship?

A.  Ship Time:

Ship Time (this is the time it takes to Leave our Facility and does Not include transit times):

Standard Shipping ( UPS Ground, USPS Parcel Select Ground, First Class Mail & Priority Mail- Orders leave our Facility in approx. 10-14 Business Days (Monday-Friday excluding USPS Holidays).

Expedited Shipping- Orders leave our Facility within 5-7 Business Days (M-F excluding USPS Holidays)

Rush Shipping- Order leave our Facility within 2-4 Business Days (M-F excluding USPS Holidays)

BATH & BODY items always ship separately and turnaround time is 7-10 business days (M-F excluding USPS Holiday) and Expedited and Rush shipping does not apply to these items.

FUN & FAITH APPAREL & JEWELRY may ship separately and Expedited and Rush shipping does not apply to these items.

You will receive an email confirmation with your tracking number when your order ships.